Download ArticleDownload ArticleThis article was co-authored by How.com.vn staff writer, Nicole Levine, MFA. Nicole Levine is a Technology Writer and Editor for How.com.vn. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions.
This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources.
This article has been viewed 4,796,048 times.
Learn more...
Did Facebook disable your account for no reason? If you didn't violate Facebook's community policies, you can easily submit an appeal to recover your disabled account. Once you provide your name, ID, and other information through the form, Facebook will decide whether to restore your account. We'll show you how to ask Facebook to review and reactivate your account, and teach you how to restore an account you deactivated yourself.
Recovering Your Personal Facebook Account if Disabled
- If you see "Your account has been disabled" when signing in to Facebook, submit an appeal at https://www.facebook.com/help/contact/260749603972907.
- You'll need to upload a photo ID to the form, such as a driver's license or government ID.
- If you disabled your own account, you can restore it by logging back in to Facebook.
Steps
Make sure Facebook disabled your account. Go to https://www.facebook.com and log in with your username and password. If you see a message that says "Your account has been disabled," you can send an appeal to have it recovered.[1]- If you can't log in: Go to https://www.facebook.com/login/identify to try recovering your account.
- If your account was hacked: Go to https://www.facebook.com/hacked and follow the on-screen instructions to reclaim it. Our guide to recovering a hacked account can help you along the way.
- Facebook may disable your account if you've used it in a way that violates their terms and standards. This includes using a fake name, impersonating someone, sending spam messages, and harassing other users.[2] Check out Facebook's terms at https://www.facebook.com/terms, and their community standards at https://transparency.fb.com/policies/community-standards.
Open a new incognito browser window. If you tried logging in to Facebook and see "Your account was disabled," you'll have trouble accessing the personal account appeal form using the same browser window.- On a PC or Chromebook, press Ctrl+⇧ Shift+N at the same time to open a new incognito or private window in any web browser, including Chrome.
- On a Mac, use ⌘ Cmd+⇧ Shift+N to open a private browsing window in Safari, Chrome, or any other web browser.
Advertisement
Go to https://www.facebook.com/help/contact/260749603972907. This is Facebook's official appeal form for disabled personal accounts. If you believe your account was disabled in error, you can use this form to ask them to investigate the issue.- Depending on why your account was disabled, you may be able to appeal as soon as you sign in. The process should be the same.
Enter your email address or phone number. Use the email address or phone number associated with the account that Facebook deactivated.[3]- You will need to have access to this account or phone number, as Facebook will use it to communicate with you.
Enter your full name. The name you type into the "Your full name" field should match the name on your Facebook account.[4]
Upload a picture of your ID. This can be a driver's license, birth certificate, learner's permit, immigration card, tribal identification or status card, official name change paperwork, passport, or other government ID.[5] To do so:- Take a picture of your ID. If the document is not blank on one side, take photos of both the front and the back.
- Transfer the photo(s) to your computer.
- Click Choose Files.
- Select the pictures to upload.
- Click Open.
Consider uploading a file that explains your position. While there used to be a field that allowed you to explain why you're appealing your disabled account, Facebook has removed it from the form. However, since you can still click Choose Files to upload an ID to Facebook, you can also use this button to upload additional files and images, such as a screenshot, a text document, or PDF that explains your side of the story, and other relevant information that can help you get your account back.- If Facebook disabled your account because you weren't using your real name, you can type an explanation into a document, save it, and upload it here. If you changed your name legally, you may consider uploading proof.
Click Send. It's on the bottom-right side of the form. This sends your appeal to Facebook for review. If they decide to revoke the deactivation, they will send you a message letting you know when your account is available.[6]
Upload more information if requested by Facebook. If Facebook needs more information to make their final decision on your account, they'll let you know via email or text message. You'll have 30 days from the time you receive the email from Facebook to provide the requested documentation.[7] If you miss the 30-day deadline, your account will be permanently disabled.
Log back into Facebook with your account. If you disabled your own account, you can recover it by logging in using the Facebook mobile app or at https://www.facebook.com.[8]- If you chose the option to permanently delete your account, you'll only have a 30-day window during which you can reactivate.
- If it's been more than 30 days since you marked your account for permanent deletion, you can't get it back.[9] Create a new Facebook account instead.
- If you don't remember your password, click Forgot Password? and follow the on-screen instructions to reset it.
Click Cancel Deletion if prompted. If you deleted your account and it's been fewer than 30 days since doing so, this reactivates your account.[10]
Community Q&A
- QuestionCan I recover my account without the email address?
Community AnswerYes, if you've given your mobile number before your account was blocked or hacked. - QuestionWhat is the next step after I have my confirmation code?
Community AnswerPut the confirmation code into Facebook the next time you login. - QuestionHow do I recover my account if I have forgotten the password?
Community AnswerYou can reset your password by going to the official Facebook page. Click on "forgot password" and follow the instructions.
How.com.vn Video: How to Recover a Disabled Facebook Account
Tips
- If you can't log in to Facebook because you don't remember your password, you can reset the password.Thanks
- There is no guaranteed way to get back an account that Facebook disabled.Thanks
References
- ↑ https://www.facebook.com/help/contact/269030579858086
- ↑ https://www.facebook.com/help/103873106370583?helpref=uf_permalink
- ↑ https://www.facebook.com/help/contact/269030579858086
- ↑ https://www.facebook.com/help/contact/269030579858086
- ↑ https://www.facebook.com/help/159096464162185/
- ↑ https://www.facebook.com/help/contact/269030579858086
- ↑ https://www.facebook.com/help/contact/260749603972907
- ↑ https://www.facebook.com/help/250563911970368
- ↑ https://www.facebook.com/help/224562897555674
About This Article
Facebook often disables accounts for using fake names, spamming, using hate speech, threatening other users, or otherwise violating their terms of use. If you can't sign in to Facebook because they've disabled your account, you can request an investigation using Facebook's official investigation form (https://www.facebook.com/help/contact/logout?id=260749603972907). Enter the email address or phone number associated with your account, and then the full name you used on Facebook. Next, upload a scan or photo of a government-issued ID, such as a passport or state ID card. In the "Additional info" area, describe the incident and explain why Facebook should restore your account. Click Send to send your appeal to Facebook. Within a day or two, Facebook will send you an email message informing you of their decision. For tips on how to submit an appeal if Facebook has disabled your account, read on!
Is this article up to date?
⚠️ Disclaimer:
Content from Wiki How English language website. Text is available under the Creative Commons Attribution-Share Alike License; additional terms may apply.
Wiki How does not encourage the violation of any laws, and cannot be responsible for any violations of such laws, should you link to this domain, or use, reproduce, or republish the information contained herein.
- - A few of these subjects are frequently censored by educational, governmental, corporate, parental and other filtering schemes.
- - Some articles may contain names, images, artworks or descriptions of events that some cultures restrict access to
- - Please note: Wiki How does not give you opinion about the law, or advice about medical. If you need specific advice (for example, medical, legal, financial or risk management), please seek a professional who is licensed or knowledgeable in that area.
- - Readers should not judge the importance of topics based on their coverage on Wiki How, nor think a topic is important just because it is the subject of a Wiki article.
