How to View Your Diagnostics and Usage Data on an iPhone

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This How.com.vn teaches you how to view diagnostic files that contain detailed information about crashes and memory issues on your iPhone.

  1. How.com.vn English: Step 1 Open your iPhone’s Settings.
    It’s an app with a gray cog on one of your home screens. It might be in a folder called “Utilities.”
  2. How.com.vn English: Step 2 Scroll down and tap Privacy.
    It’s in the third section.
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  3. How.com.vn English: Step 3 Scroll down and tap Diagnostics & Usage.
    It’s at the bottom of the menu.[1]
  4. How.com.vn English: Step 4 Tap Diagnostics & Usage Data.
  5. How.com.vn English: Step 5 Tap an entry to view diagnostic data.
    • Logs for specific apps begin with the app’s name, followed by the date (e.g. “Evernote-2016-12-27”).
    • Entries that begin with “JetsamEvent” are created when apps and data have memory (RAM) issues.
    • Entries that begin with “Stacks” don’t represent crashes. They just contain information about iOS.
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  • Question
    I do not see diagnostic and usage data, only analytics data. Any ideas?
    How.com.vn English: Community Answer
    Community Answer
    Go into your data settings and go down to the bottom, it will all be there.
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      Tips

      • These diagnostic files contain highly technical information about hardware and operating system issue, so they may not be helpful to novices.
      • You can help Apple improve its services by choosing to automatically send them copies of your diagnostic logs. In the Diagnostics & Usage area of your Privacy settings, select Automatically Send.
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      About This Article

      How.com.vn English: Nicole Levine, MFA
      Written by:
      How.com.vn Technology Writer
      This article was co-authored by How.com.vn staff writer, Nicole Levine, MFA. Nicole Levine is a Technology Writer and Editor for How.com.vn. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions. This article has been viewed 78,107 times.
      How helpful is this?
      Co-authors: 2
      Updated: October 16, 2020
      Views: 78,107
      Categories: IPhone
      Article SummaryX

      1.Open your Settings.
      2.Tap Privacy.
      3.Tap Diagnostics & Usage.
      4.Tap Diagnostics & Usage Data.
      5.Tap an entry to view diagnostic information.

      Did this summary help you?

      Thanks to all authors for creating a page that has been read 78,107 times.

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