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This How.com.vn teaches you how to view diagnostic files that contain detailed information about crashes and memory issues on your iPhone.
Steps
- Open your iPhone’s Settings. It’s an app with a gray cog on one of your home screens. It might be in a folder called “Utilities.”
- Scroll down and tap Privacy. It’s in the third section.Advertisement
- Scroll down and tap Diagnostics & Usage. It’s at the bottom of the menu.[1]
- Tap Diagnostics & Usage Data.
- Tap an entry to view diagnostic data.
- Logs for specific apps begin with the app’s name, followed by the date (e.g. “Evernote-2016-12-27”).
- Entries that begin with “JetsamEvent” are created when apps and data have memory (RAM) issues.
- Entries that begin with “Stacks” don’t represent crashes. They just contain information about iOS.
Community Q&A
- QuestionI do not see diagnostic and usage data, only analytics data. Any ideas?Community AnswerGo into your data settings and go down to the bottom, it will all be there.
Tips
- These diagnostic files contain highly technical information about hardware and operating system issue, so they may not be helpful to novices.Thanks
- You can help Apple improve its services by choosing to automatically send them copies of your diagnostic logs. In the Diagnostics & Usage area of your Privacy settings, select Automatically Send.Thanks
References
About This Article
1.Open your Settings.
2.Tap Privacy.
3.Tap Diagnostics & Usage.
4.Tap Diagnostics & Usage Data.
5.Tap an entry to view diagnostic information.
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