Download ArticleDownload ArticleThis article was written by Naveh Ben Dror and by How.com.vn staff writer, Hannah Dillon. Naveh Ben Dror is a Social Media Security Expert and the CEO of Spikerz based in Tel Aviv, Israel. Naveh and his team provide social media protection for content creators, businesses, and enterprises. His professional background is in international brand marketing and e-commerce. Naveh received both his Bachelor of Law and MBA from Reichman University.
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Are you trying to recover deleted Snapchat photos or videos? You can request a data download from Snapchat directly. You'll just need to submit an official request through the Snapchat app. After doing so, Snapchat will send you a file containing your account's data, including the Snaps stored in your Memories. This How.com.vn will show you how to get your Snapchat memories back on your iPhone, iPad, or Android device.
Things You Should Know
- Open Snapchat. Go to your profile → "Settings" → "My Data".
- Toggle on "Memories" download. Enter an email address to receive the data. Tap "Submit Request".
- Snapchat will typically send you the data file within 24 hours to the specified email.
Steps
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Open the Snapchat app. This looks like a white ghost with a yellow background. Snapchat is available for iOS in the App Store and for Android in the Google Play Store.- If you aren't already logged in, enter your username and password to do so now.
- Use this method to recover Snapchat Memories in a downloadable file. This file is best viewed on a computer.[1]
Tap your profile picture. This will be in the top-left corner of any of the tabs.- A new page will open.
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Tap the cog in the top-right corner. Your Settings will open.
Tap My Data. You can find this under the Privacy Controls header, above the Support header.[2]- You may be asked to re-enter your password.
- You'll see a page of the data available for download.
Toggle on "Memories" download. You can receive your Memories as a downloadable file. This includes your My Eyes Only photos and videos.
Enter an email address. Use the email address you want to use to receive the data. Make sure you have access to this email.- Confirm the email address in the second field.
Filter your data by date range (optional). If you only want to save data from certain timeframes, use the listed calendar months to set your date range.- If you want to download all possible data, toggle the switch off.
Tap SUBMIT REQUEST. This is the yellow bottom at the bottom.[3]- Your request will be sent to the Snapchat team.
- Consider backing up your Camera Roll regularly to avoid losing large amounts of data.[4]
Open the email in a desktop browser. Snapchat will typically send your data within 24 hours. Check the inbox of the email you entered.- You'll receive an email from Team Snapchat with a @snapchat.com email.
- Click the specified link in the email to open your data.
Download the export data file. In most cases, the data will be sent in a ZIP file. You can easily extract it by opening the file and dragging the contents onto your desktop.[5]- Check for a folder that says "Memories History" in your downloaded data if you cannot find the memories you're looking for. Users have anecdotally stated that this folder has memories that they couldn't find in the rest of their Snapchat downloaded data.[6]
Expert Q&A
- QuestionHow can I recover a deleted Snapchat account?
Naveh Ben DrorNaveh Ben Dror is a Social Media Security Expert and the CEO of Spikerz based in Tel Aviv, Israel. Naveh and his team provide social media protection for content creators, businesses, and enterprises. His professional background is in international brand marketing and e-commerce. Naveh received both his Bachelor of Law and MBA from Reichman University.
Social Media Security ExpertThere are two methods to recover a deleted Snapchat account. The first option involves reactivating the account within 30 days of deactivation. To do this, navigate to Snapchat settings, locate the reactivation option, and follow the prompts to reactivate the account.If the account has been permanently deleted after the 30-day window, the second option is to contact Snapchat for assistance. Visit snapchat.com/support, select the "Contact Us" button, and choose either "I can't access my account" or "I think my account was compromised." Then, submit an appeal detailing the situation and request assistance from Snapchat support.
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References
- ↑ https://help.snapchat.com/hc/en-us/articles/7012305371156-How-do-I-download-my-data-from-Snapchat-
- ↑ https://help.snapchat.com/hc/en-us/articles/7012305371156-How-do-I-download-my-data-from-Snapchat-
- ↑ https://help.snapchat.com/hc/en-us/articles/7012305371156-How-do-I-download-my-data-from-Snapchat-
- ↑ https://help.snapchat.com/hc/en-us/articles/7012366807956-How-do-I-save-a-Snap-to-Memories-and-Camera-Roll-
- ↑ https://help.snapchat.com/hc/en-us/articles/7012305371156-How-do-I-download-my-data-from-Snapchat-
- ↑ https://www.reddit.com/r/SnapchatHelp/comments/ukopj6/how_do_i_view_memories_in_my_snapchat_data/
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