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This article discusses the different ways you can keep your Straight Talk cell phone service active.
Steps
- On the Straight Talk website log into your account.
- Register a debit/credit card.
- You will receive a courtesy pre-authorization alert prior to any charges being made.
- Your Straight Talk payment will be made automatically on your service end date.
- You will receive advanced notification of the date the charge will be applied to your account.
- In the situation that your credit card is close to expiration, you will receive a notice prior to the payment date allowing you to update your account information.
- When you purchase a Service plan you can either add it immediately on purchase or you can save it for later use by placing it in the Straight Talk reserve.
- Service Plans are then automatically added.
- On the Straight Talk website log into your account.
- Click to manage your reserved Service Plans. You have two options:
- All You Need customers can add a reserved Service plan sooner by logging into My Account.
- Unlimited customers will have their cards added automatically and their Service End Dates extended.
- Check to make sure you have reserved Service Plans available by logging into My Account.
Community Q&A
- QuestionCan a payment be made on the service-end date without interruption of service?Community AnswerThe payment is supposed to have reached the service place on or before the due date.
- QuestionHow can I get a lower payment than 45 dollars a month?Community AnswerPay a certain amount early and earn the status of an early payer. It should lower your monthly bill. If you call and complain about the service/cost and threaten to take your business elsewhere, they may also lower your bill, but it's not a certainty.
- QuestionI get my check 2 days after my due date. Can I get my phone reactivated then? Will all my stuff still be on my phone? Can I still text meanwhile?Community AnswerYou can but don't wait too long or you'll lose your number. Maybe three days maximum, then you may have to start a new account and get a different number because your number will be lost for good.
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