How to Delete Your Zoosk Account (& Remove It from Facebook)

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Zoosk is a popular dating site, but what if you don't want to use it anymore? Zoosk makes it a little difficult to delete your account, and you can only deactivate it from the site. Once you've deactivated your account, you'll need to remove Zoosk's access to your Facebook profile, and then contact Zoosk about permanently deleting the account.

Things You Should Know

  • To cancel, log in to Zoosk and navigate to “Account Settings.” Click “Deactivate” under “Account Status.”[1]
  • To unlink Zoosk from your Facebook account, log in to Facebook and navigate to “Settings” and then “Apps.” Click the “X” next to Zoosk.
  • Confirm your deactivation by emailing Zoosk's customer support services. Send a message requesting to permanently delete your account.
Method 1
Method 1 of 3:

Deactivating Your Zoosk Account

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  1. How.com.vn English: Step 1 Log into Zoosk.
    In order to deactivate your account, you will need to be logged in. There is no way to permanently delete the account from the Zoosk website. You will need to deactivate it first and then contact the Zoosk support staff.
  2. How.com.vn English: Step 2 Delete or change all of your profile information.
    Since you can only deactivate your Zoosk account, it is recommended that you change all of your profile information so that it no longer matches you. This will help keep your personal information secure. Remove your name, location, profile image, and any other personal information.[2]
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  3. How.com.vn English: Step 3 Open the Settings page.
    You can access this by clicking the Gear icon in the upper-right corner of your Zoosk home page, and then selecting "Settings".
  4. Step 4 Find the "Account Status" entry in the Account section.
    Click the "Edit" link next to the "Active" message. Click the "Deactivate" link that appears. You will be taken to a page asking you to stay with Zoosk. Click the "Deactivate Zoosk" button to deactivate the account.
  5. How.com.vn English: Step 5 Choose a reason.
    Zoosk asks you for a reason for why you're deactivating. Enter anything you want, and choose a reason from the drop-down menu. If you don't want to type anything, you don't have to.
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Method 2
Method 2 of 3:

Removing Zoosk from Facebook

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  1. How.com.vn English: Step 1 Log into Facebook.
    if you've connected Zoosk with your Facebook account, you'll want to revoke Zoosk's permissions so that it doesn't appear anymore on your feed. To do this, you'll need to be logged into Facebook.
  2. How.com.vn English: Step 2 Open the Settings menu.
    You can access this by clicking the inverted triangle in the upper-right corner of your Facebook home page and selecting "Settings".
  3. How.com.vn English: Step 3 Click Apps.
    This is located in the left menu. Clicking Apps will open a list of all the connected web applications that have access to your Facebook profile.
  4. How.com.vn English: Step 4 Remove Zoosk.
    Find Zoosk in the list and then click the "X" to the right of the entry. You will be asked to confirm that you want to remove Zoosk. If you want to remove all Zoosk activity from your timeline as well, ensure that the box is checked and then click the "Remove" button.
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Method 3
Method 3 of 3:

Contacting Zoosk to Confirm Deactivation

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  1. How.com.vn English: Step 1 Open the Zoosk Contact page.
    If you want to follow up with Zoosk and ensure that your account is actually getting deleted, you can try emailing them with your request. There is no guarantee that they will follow up on it, but it can't hurt to be persistent.
    • You can find the contact page by scrolling to the bottom of the Zoosk site and selecting "Contact Us".
  2. Step 2 Click the "Email Zoosk Customer Support" button.
    This will open a form allowing you to enter a message to send to Zoosk. Politely request that your account be permanently deleted, and that you have no intention of reactivating it in the future. Inform them that your account has already been deactivated.
    • Select "Technical Support" or "Billing" as the subject
  3. How.com.vn English: Step 3 Call Zoosk.
    If you don't receive a response after a few days, return to the Zoosk Contact page and find their phone number. Call and ask to speak to a supervisor who can assist you in permanently deleting your account. Remember to stay calm and polite, or you likely will not receive good service.
    • Repeat this process every few days until someone takes the time to confirm that your account has been permanently deleted.
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Community Q&A

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  • Question
    If l signed up for a one month membership with a credit card, will they automatically charge my credit card for another month when the first month is up?
    How.com.vn English: Community Answer
    Community Answer
    Yes, they will. However, you can call and cancel the subscription; they will most likely refund your money as long as you call immediately.
  • Question
    How do I cancel my automatic subscription renewal for Zoosk?
    How.com.vn English: Community Answer
    Community Answer
    You can contact customer service and they should be able to help walk you through the process of cancelling your automatic subscription.
  • Question
    How do I delete my Zoosk account?
    How.com.vn English: Community Answer
    Community Answer
    Follow the instructions listed in the article above.
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      How.com.vn is a “wiki,” similar to Wikipedia, which means that many of our articles are co-written by multiple authors. To create this article, 12 people, some anonymous, worked to edit and improve it over time. This article has been viewed 870,940 times.
      131 votes - 58%
      Co-authors: 12
      Updated: January 24, 2024
      Views: 870,940
      Article SummaryX

      To delete your Zoosk account, you'll need to deactivate your account and then contact Zoosk customer service to complete the deletion process. First, log in to your account and go to your settings. Then, click "edit" next to the "account status" section, and click the deactivate link. Once your account is deactivated, go to Zoosk's contact page, and send their customer service an email explaining you want your account permanently deleted. If you don’t receive a response within a few days, call Zoosk's customer service directly and ask to speak to a supervisor about permanently removing your account. For tips on how to remove Zoosk from your Facebook feed, keep reading!

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      Thanks to all authors for creating a page that has been read 870,940 times.

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