Download ArticleDownload Article

This How.com.vn will show you how you can disable your voicemail on a Samsung Galaxy smartphone. Since there's no option to turn off voicemail in your settings, you'll need to contact the carrier or modify your call-forwarding settings.

Method 1
Method 1 of 2:

Contacting the Mobile Carrier

Download Article
  1. How.com.vn English: Step 1 Open your Phone app.
    You'll usually find this receiver-shaped app icon on your home screen. Many carriers, such as AT&T and Sprint, have a code or a number that you can dial to turn off your voicemail feature (or request that it be turned off).
  2. How.com.vn English: Step 2 Open the keypad.
    If it doesn't appear automatically, you'll usually see a keypad icon on the bottom of the screen.
    Advertisement
  3. How.com.vn English: Step 3 Dial your carrier's special code or number.
    The number you'll enter varies by carrier. Here are the numbers you'll dial for some of the more popular carriers:
    • Verizon = (800) 922-0204
    • Sprint = *2
    • AT&T = 611
    • T-Mobile = 611
    • If you don't see your carrier listed here, search the web for your carrier's name and "disable voicemail" to find the correct contact information or code.
  4. How.com.vn English: Step 4 Tap the Call button.
    This is usually a green button at the bottom of the screen.
  5. How.com.vn English: Step 5 Follow any spoken instructions.
    In most cases, you'll have to select a language, wait for a "Voicemail" or "other inquiries" section, and then speak to a customer service representative about disabling your Android's voicemail.
  6. How.com.vn English: Step 6 Ask the representative to disable your voicemail service.
    You may be asked for your voicemail PIN, an account password, and/or other credentials to prove your identity before the change can take place. Once the representative has disabled your voicemail service, you can end the call.
  7. Advertisement
Method 2
Method 2 of 2:

Changing Call-Forwarding Settings

Download Article
  1. How.com.vn English: Step 1 Open the Phone app.
    This is the phone receiver icon on your home screen (usually at the bottom).
    • Some carriers don't allow you to modify your call-forwarding preferences on phones you've leased or bought through them. If you don't see these options or are unable to make selections on these screens, contact your provider to have them disable your voicemail.
  2. How.com.vn English: Step 2 Tap the ⋮ menu.
    It's the three dots at the top-right corner of the screen.
  3. How.com.vn English: Step 3 Tap Settings.
    This is usually in the middle of the menu.
  4. How.com.vn English: Step 4 Tap Supplementary Services or More Settings.
    You'll see one of these near the bottom of the menu under "Voicemail."
  5. How.com.vn English: Step 5 Tap Call Fowarding.
    This is usually the second listing on the menu.
  6. How.com.vn English: Step 6 Tap Forward when busy.
    This is usually listed under "Always forward," which should be off.
  7. How.com.vn English: Step 7 Tap Turn off.
    If you can't turn off this setting, you should be able to change the number listed to another number. If you enter another number, your calls will be sent to that number instead of winding up at your voicemail when you don't answer.
  8. How.com.vn English: Step 8 Tap Update to return to the main screen.
  9. How.com.vn English: Step 9 Repeat these steps...
    Repeat these steps for "Forward when unanswered" and "Forward when unreachable.If you want to modify other call-forwarding details, you can make your changes in these menus.[1]
  10. Advertisement

Expert Q&A

Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
      Advertisement

      Tips

      Submit a Tip
      All tip submissions are carefully reviewed before being published
      Thanks for submitting a tip for review!

      About This Article

      How.com.vn English: Darlene Antonelli, MA
      Written by:
      How.com.vn Technology Writer
      This article was co-authored by How.com.vn staff writer, Darlene Antonelli, MA. Darlene Antonelli is a Technology Writer and Editor for How.com.vn. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. She earned an MA in Writing from Rowan University in 2012 and wrote her thesis on online communities and the personalities curated in such communities. This article has been viewed 66,767 times.
      How helpful is this?
      Co-authors: 2
      Updated: March 9, 2020
      Views: 66,767
      Categories: Samsung Phones
      Article SummaryX

      1. Open your Phone app
      2. Open the keypad.
      3. Enter a number.
      4. Tap the Call button.
      5. Follow any spoken instructions.
      6. Hang up by tapping the red icon on your screen when the call is over.

      Did this summary help you?

      Thanks to all authors for creating a page that has been read 66,767 times.

      Is this article up to date?

      ⚠️ Disclaimer:

      Content from Wiki How English language website. Text is available under the Creative Commons Attribution-Share Alike License; additional terms may apply.
      Wiki How does not encourage the violation of any laws, and cannot be responsible for any violations of such laws, should you link to this domain, or use, reproduce, or republish the information contained herein.

      Notices:
      • - A few of these subjects are frequently censored by educational, governmental, corporate, parental and other filtering schemes.
      • - Some articles may contain names, images, artworks or descriptions of events that some cultures restrict access to
      • - Please note: Wiki How does not give you opinion about the law, or advice about medical. If you need specific advice (for example, medical, legal, financial or risk management), please seek a professional who is licensed or knowledgeable in that area.
      • - Readers should not judge the importance of topics based on their coverage on Wiki How, nor think a topic is important just because it is the subject of a Wiki article.

      Advertisement