This article was reviewed by Stan Kats and by How.com.vn staff writer, Hannah Dillon. Stan Kats is a Professional Technologist and the COO and Chief Technologist for The STG IT Consulting Group in West Hollywood, California. Stan provides comprehensive technology solutions to businesses through managed IT services, and for individuals through his consumer service business, Stan's Tech Garage. Stan holds a BA in International Relations from The University of Southern California. He began his career working in the Fortune 500 IT world. Stan founded his companies to offer an enterprise-level of expertise for small businesses and individuals.
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If you post a lot of videos on TikTok, you may have come across the "Couldn't upload video. Try again later" error that occurs when you're trying to post a new video. While this error is certainly frustrating, we've gathered 12 troubleshooting methods to try so you can get back to posting videos like normal. Keep reading to learn more about fixing this TikTok upload error.
Things You Should Know
- Check your Wi-Fi connection or disable your VPN to ensure TikTok has a stable connection to the internet, or else it won't be able to upload your video.
- Restarting your TikTok app or your entire phone can help refresh it, clearing out many technical glitches that can occur when your app or device is on too long.
- Check if you've been shadowbanned or banned from posting content on TikTok.
Steps
Check Your Account Status
- Tap the Inbox button on the bottom bar. You can check to see if your account has been blocked or banned. This would make you unable to finish processing your video post.
- Select the From TikTok option at the top. If you have been banned, there should be a message in your inbox from TikTok detailing the specifics of the ban.[2]
Update TikTok
- Update the TikTok app. How to update varies based on phone type:
- On iPhone, if app updates are available, they will be visible at the bottom of this page. You can update TikTok individually or tap Update All.
- On Android, click Manage apps & device in your profile. If there are updates available, you'll see Updates available. Tap See details to see if TikTok has an update available, and then hit the Update button next to TikTok if it does.
- Reopen the app once it has updated and try to upload your video again. If no update is available for TikTok, you will need to try a different method.
Clear TikTok's Cache
- Open TikTok. TikTok keeps a cache of data to help it run more smoothly, but sometimes this data can become corrupt and cause issues. Clearing the cache is an easy step that may help your TikTok app run better.[4]
- Tap the three-line icon in the top right corner. This will open up TikTok's menu.
- Click Settings and Privacy.
- Select Free up space. You may have to scroll to find this setting, as it's near the bottom of the screen.
- Tap Clear next to Cache. A confirmation pop-up will appear. Select Clear on this pop-up.
- Restart TikTok. Once you're back in the app, see if you can upload your video.
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