This article was co-authored by How.com.vn staff writer, Nicole Levine, MFA. Nicole Levine is a Technology Writer and Editor for How.com.vn. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions.
This article has been viewed 5,816 times.
This How.com.vn teaches you how to keep the Calm meditation app from crashing on an Android phone or tablet.
Steps
Restart your Android. Before you dig too deep, try restarting your phone or tablet. A restart often corrects issues of crashing apps.[1]- To restart an Android, tap and hold the power button, and then tap Restart.
- If you don’t see the restart option, continue holding the power button. After 30 seconds, the phone or tablet will restart.
Update to the latest version of Calm. Calm’s engineers are always working to improve the app. Here’s how to get the latest version:- Open the Play Store . You’ll find it in the app drawer.
- Tap the ≡ menu.
- Tap My apps & games.
- Any apps that have available updates appear at the top of the list with an ″UPDATE″ button. If you see Calm in this list, tap UPDATE beside it to get the latest version. If there is no option to update Calm, you’re already using the latest version.
- Open the Play Store
Clear the app data. Sometimes the data saved by the app can cause it to misbehave. Here’s how to clear the app data:[2]- Open your Settings .
- Tap Apps & notifications.
- Scroll down and tap Calm.
- Tap Storage.
- Tap Clear data and then confirm when prompted.
- Open your Settings
Check for an Android operating system update. Because Calm is updated frequently, it may misbehave if you’re using an outdated version of your operating system. Here’s how to get your Android up-to-date:- Open your Settings .
- Scroll down and tap System.
- Tap System updates (you may have to tap About phone or About tablet first).
- If an update is available, follow the on-screen instructions to install it.
- Open your Settings
Check for known issues on Calm’s support site. If Calm keeps crashing, it might be a known issue. The engineers at Calm maintain an up-to-date website listing known issues, including issues that may cause the app to crash. The engineers act quickly to fix known issues.- Once an issue is resolved, the engineers move it to the Resolved Issues page.
Contact Calm. If you’ve tried all of these steps and Calm is still crashing, contact Calm’s support team for assistance. Here’s how:- Go to the Calm support site in a web browser.
- Tap or click Submit a request.
- Describe your issue and tap Continue.
- Follow the on-screen instructions to submit your request.
Advertisement
Expert Q&A
References
About this article
1. Restart your Android.
2. Update Calm.
3. Clear Calm's app data.
4. Update the Android OS.
5. Check for known issues.
6. Report issues to Calm.
Is this article up to date?
⚠️ Disclaimer:
Content from Wiki How English language website. Text is available under the Creative Commons Attribution-Share Alike License; additional terms may apply.
Wiki How does not encourage the violation of any laws, and cannot be responsible for any violations of such laws, should you link to this domain, or use, reproduce, or republish the information contained herein.
- - A few of these subjects are frequently censored by educational, governmental, corporate, parental and other filtering schemes.
- - Some articles may contain names, images, artworks or descriptions of events that some cultures restrict access to
- - Please note: Wiki How does not give you opinion about the law, or advice about medical. If you need specific advice (for example, medical, legal, financial or risk management), please seek a professional who is licensed or knowledgeable in that area.
- - Readers should not judge the importance of topics based on their coverage on Wiki How, nor think a topic is important just because it is the subject of a Wiki article.
