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Shein is a popular fast-fashion brand known for its inexpensive, trendy clothing. Because the company is based in China, it may take a while for your order to reach you depending on where you live. Luckily, it’s easy to find out where your package is using Shein’s tracking system. In this article, we’ll walk you through all the steps to track your Shein order, when to expect it to arrive, and how to contact Shein customer service.
Quick Steps for Shein Order Tracking
- Log into your Shein account, find the “Me” icon, and navigate to “My orders.”
- Select “View All” to see all of your orders and find the one you want to track. Then, click “Track.”
- Follow your package’s shipping history on Shein or copy and paste the tracking number into a third-party site to track it.
Steps
How to Track Your Shein Order
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Visit Shein’s website and log into your account. You can track your Shein package on a web browser or in the Shein app. Open up your preferred method and log into the account you used to make your purchase.[1]- If you don’t have a Shein account, check the confirmation email Shein sent you when you placed your order. This email should have your tracking number listed.
Click on “My orders.” If you’re on a web browser, hover over your profile icon in the top right corner, then click on “My orders” in the drop down menu. If you’re on the app, click on the “Me” icon in the bottom right corner to access your user dashboard. “My orders” should appear in the middle of the screen. Then, select “View All” to see all of your orders.[2]Advertisement
Find your order and click “Track.” If you have multiple orders, scroll through until you find the one you want to track. If your order has shipped, there will be a “Track” button. Click it to pull up your tracking number. If the information is currently available, you’ll be able to see your package’s shipping history on the screen.[3]- For example, your order might say “Order submitted” if it hasn’t been shipped yet, or “Arrived at post office” if it has reached your local post office.
Alternatively, track your order through a third-party site. You can always copy and paste your tracking number into USPS, UPS, or Fedex if you know which service is being used. Additionally, you can paste your tracking number into a third-party tracking site if you’re not sure which service your package is being delivered by. These third-party sites provide tracking information for various mail couriers all over the world, so using one might help if you aren’t in the US or if your package hasn’t yet arrived in the country.[4]- If you don’t have a Shein account, copy and paste the tracking number from your confirmation email into a third-party site to track your order.
- If you’re going to use a third-party site, do your research to make sure the site you’re using is legit. Many users seem to have positive experiences with the Parcels app.
Expert Q&A
Video
Tips
- Once you receive your package, be sure to confirm delivery on Shein and leave a review to earn bonus points.Thanks
References
- ↑ https://www.parcelpanel.com/blog/shein-order-tracking/
- ↑ https://ca.shein.com/How-to-track-my-order-a-496.html
- ↑ https://ca.shein.com/How-to-track-my-order-a-496.html
- ↑ https://www.parcelpanel.com/blog/shein-order-tracking/
- ↑ https://m.shein.com/us/Shipping-Info-a-280.html?lang=us
- ↑ https://us.shein.com/campaign/on-time-guarantee
- ↑ https://www.ups.com/us/en/support/tracking-support/where-is-my-package/understanding-tracking-status.page
- ↑ https://us.shein.com/contact-us.html
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