This article was co-authored by Asa Don Brown, PhD, DNCCM, FAAETS and by How.com.vn staff writer, Amy Bobinger. Dr. Asa Don Brown is a Clinical Psychologist with over 25 years of experience. He specializes in working with families, children, and couples, treating a variety of psychological disorders, trauma, and abuse. Dr. Brown has specialized in negotiation and profiling. He is also a prolific author having published three books and numerous articles in magazines, journals, and popular publications. Dr. Brown earned a BS in Theology and Religion with a minor in Marketing and an MS in Counseling with a specialization in Marriage and Family from The University of Great Falls. Furthermore, he received a PhD in Psychology with a specialization in Clinical Psychology from Capella University. He is also a candidate for a Masters of Liberal Arts through Harvard University. Dr. Brown is a Fellow of the American Academy of Experts in Traumatic Stress and a Diplomate for the National Center for Crisis Management and continues to serve a number of psychological and scientific boards.
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If someone is spilling their feelings to you through a text, you probably want to come up with the exact right thing to say. But how do you do that when you don't have the benefit of using a compassionate tone of voice, putting your hand on their shoulder, or hugging them? Luckily, our guide is here to help you show the other person that you're listening and you care about helping them feel better—even through text.
Steps
Expert Q&A
- QuestionHow do you respond when someone shares their feelings?Asa Don Brown, PhD, DNCCM, FAAETSDr. Asa Don Brown is a Clinical Psychologist with over 25 years of experience. He specializes in working with families, children, and couples, treating a variety of psychological disorders, trauma, and abuse. Dr. Brown has specialized in negotiation and profiling. He is also a prolific author having published three books and numerous articles in magazines, journals, and popular publications. Dr. Brown earned a BS in Theology and Religion with a minor in Marketing and an MS in Counseling with a specialization in Marriage and Family from The University of Great Falls. Furthermore, he received a PhD in Psychology with a specialization in Clinical Psychology from Capella University. He is also a candidate for a Masters of Liberal Arts through Harvard University. Dr. Brown is a Fellow of the American Academy of Experts in Traumatic Stress and a Diplomate for the National Center for Crisis Management and continues to serve a number of psychological and scientific boards.
Clinical PsychologistTexting is not a perfect science, nor is interpreting messages that we receive by text. It is quite common for text messages to be misinterpreted, for example. In some cases, you may be better off making a call than to send a text message. Remember to approach each conversation with a calm and collected voice.
Tips
References
- ↑ Asa Don Brown, PhD, DNCCM, FAAETS. Clinical Psychologist. Expert Interview. 3 February 2022.
- ↑ https://www.psychologytoday.com/us/blog/the-gen-y-psy/202007/how-to-listen-to-someone-without-judgment
- ↑ https://students.ubc.ca/ubclife/emotional-intelligence-101-empathetic-responses
- ↑ Asa Don Brown, PhD, DNCCM, FAAETS. Clinical Psychologist. Expert Interview. 3 February 2022.
- ↑ https://students.ubc.ca/ubclife/emotional-intelligence-101-empathetic-responses
- ↑ Asa Don Brown, PhD, DNCCM, FAAETS. Clinical Psychologist. Expert Interview. 3 February 2022.
- ↑ https://hbr.org/2013/05/how-to-listen-when-someone-is
- ↑ Asa Don Brown, PhD, DNCCM, FAAETS. Clinical Psychologist. Expert Interview. 3 February 2022.
- ↑ https://hbr.org/2017/12/how-to-control-your-emotions-during-a-difficult-conversation
- ↑ https://www.psychologytoday.com/us/blog/couples-thrive/201907/44-empathy-statements-will-make-you-great-listener
- ↑ Asa Don Brown, PhD, DNCCM, FAAETS. Clinical Psychologist. Expert Interview. 3 February 2022.
- ↑ https://hbr.org/2013/05/how-to-listen-when-someone-is
- ↑ https://www2.hse.ie/mental-health/helping-someone-else/what-to-say/
- ↑ https://www.helpguide.org/articles/grief/helping-someone-who-is-grieving.htm
- ↑ https://students.ubc.ca/ubclife/emotional-intelligence-101-empathetic-responses
- ↑ https://www.helpguide.org/articles/grief/helping-someone-who-is-grieving.htm
- ↑ https://hbr.org/2013/05/how-to-listen-when-someone-is
- ↑ Asa Don Brown, PhD, DNCCM, FAAETS. Clinical Psychologist. Expert Interview. 3 February 2022.
- ↑ https://www.psychologytoday.com/us/blog/feeling-it/201802/youre-more-emotionally-intelligent-the-phone-really
- ↑ https://students.ubc.ca/ubclife/emotional-intelligence-101-empathetic-responses
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