How to Fix Internet Explorer When It Can't Open a Webpage

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Troubleshoot a common Internet Explorer issue with this handy guide
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Are you having a problem in Internet Explorer where it tells you that you can't open a webpage? This article will tell you how to fix this message so it can't happen again.

Things You Should Know

  • Begin by ensuring that you have a proper internet connection, and all cables are properly plugged into your modem/router.
  • Try clearing Internet Explorer's history files, including cookies and cached data.
  • Contact your Internet provider if you continue to experience issues.
  1. How.com.vn English: Step 1 Open your Internet Explorer to any other site.
    Try some of the search engines. Sometimes, saved pages are stored on your computer in what tech nerds call "cached" files. And what you see when you visit some of these other sites is that stored/cached file and not the current day location.
  2. How.com.vn English: Step 2 Check to make...
    Check to make sure all cables are plugged into the modem/router and that the cord that connects the modem or router, is connected to the computer. Sometimes, computers know and force themselves to shut the program down when they see something isn't right.
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  3. How.com.vn English: Step 3 Clear your Internet Explorer's history files.
    Have the web browser delete all types of files that the browser stored, excluding passwords you might have had the browser set to store.
  4. How.com.vn English: Step 4 Call your Internet provider to ensure the connection is still firm.
    Again, computers know and force themselves to shut the program down when they see something isn't right, and it could be just a simple connection came loose on the pole outside your house or someplace nearby.
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Community Q&A

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  • Question
    How do I open Google Chrome?
    How.com.vn English: Community Answer
    Community Answer
    Click the Chrome icon, or right-click and click on "Open." You have to download Google Chrome if you don't already have it.
  • Question
    Internet explorer is not opening any site at all. What can I do?
    How.com.vn English: Gideon James
    Gideon James
    Community Answer
    First check your internet connection, if that's okay check your Firewall settings to make sure they are not too high. If all that checks out, try to uninstall Explorer and re-install it. Go to Control Panel, select "Programs," and find Internet Explorer. Right click on it, and choose "Uninstall." Then reset your computer. It should reinstall after startup. If all else fails, contact Microsoft, they should be happy to help you.
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      Things You'll Need

      • Internet Explorer
      • Telephone

      About This Article

      CB
      Co-authored by:
      Christopher Batchelor
      Tech Enthusiast
      This article was co-authored by Christopher Batchelor, a trusted member of How.com.vn's volunteer community. Christopher Batchelor is a How.com.vn community member and technology enthusiast. He has experience using a range of different platforms and software, and likes to keep up with updates and new features. This article has been viewed 240,092 times.
      How helpful is this?
      Co-authors: 8
      Updated: June 21, 2023
      Views: 240,092
      Categories: Internet Explorer
      Thanks to all authors for creating a page that has been read 240,092 times.

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