How to Dial an Extension on iPhone + Save the Number as a Contact

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Quickly call an extension using your iPhone

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Trying to reach someone by dialing their phone extension? Luckily, it's pretty easy to do on an iPhone! Press and hold the asterisk key (*) to add a pause, or use the hashtag key (#) to add a wait-to-dial. This How.com.vn guide will show you how to dial an extension on your iPhone, and how to add an extension number contact.

Things You Should Know

  • Tap and hold * to add a comma, indicating a 2-second pause.
  • Tap and hold # to add a semicolon, indicating a wait-to-dial pause.
  • Tap the "+*#" button when entering a phone number contact to access the pause and wait functions.
Part 1
Part 1 of 2:

Calling the Number

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  1. How.com.vn English: Step 1 Open the icon Phone app.
    It's a green icon with a white phone on it. The app will be on one of your home screen pages.
  2. How.com.vn English: Step 2 Tap the Keypad tab.
    This will show you the phone keypad.
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  3. How.com.vn English: Step 3 Type in the main phone number.
    This is the number without the extension.
  4. How.com.vn English: Step 4 Tap and hold the * button.
    A comma will appear after the phone number. This will be a 2-second pause in the phone calling program.[1]
    • Alternatively, tap and hold the # button to place a semicolon, indicating a "wait-to-dial" command. This means the call will stop dialing until you press the Dial button again.
  5. How.com.vn English: Step 5 Type in the extension number.
  6. How.com.vn English: Step 6 Tap the dial button.
    This is the green circle with a white phone icon at the bottom of the keypad. The number and extension you typed in will be called immediately. You're ready to speak with the person you're trying to reach (or place them on hold).
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Part 2
Part 2 of 2:

Adding a Contact

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  1. How.com.vn English: Step 1 Open the Contacts app.
    It's a gray icon with a person on it. The app will be on one of your home screen pages.
    • If you already have the contact on a different iPhone, you can transfer it to your new iPhone.
    • You can also add contacts by opening the
      How.com.vn English: iPhone Phone
      app and tapping the Contacts button in the bottom middle of the screen. Then, tap + in the top right corner of your contacts list.
  2. How.com.vn English: Step 2 Tap the + button.
    It's in the top right corner of the app. This will open the "New Contact" menu.
  3. How.com.vn English: Step 3 Type in the contact's name.
    Do this in the fields called "First name" and "Last name".
  4. How.com.vn English: Step 4 Tap add phone.
    A number pad will appear.
  5. How.com.vn English: Step 5 Type in the main phone number.
    This is the number without the extension.
  6. How.com.vn English: Step 6 Tap the +*# button.
    It's in the bottom left of the number pad.
  7. How.com.vn English: Step 7 Tap pause or wait.
    Pause will add a comma, indicating a 2-second pause. Wait will add a semicolon, indicating a wait-to-dial command.
  8. How.com.vn English: Step 8 Type in the extension number.
  9. How.com.vn English: Step 9 Tap Done.
    It's in the top right corner of the "New Contact" menu. Your contact will be saved to your contacts list. And you can always delete it later if needed.
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      About This Article

      How.com.vn English: Kyle Smith
      Written by:
      How.com.vn Technology Writer
      This article was co-authored by How.com.vn staff writer, Kyle Smith. Kyle Smith is a How.com.vn Technology Writer, learning and sharing information about the latest technology. He has presented his research at multiple engineering conferences and is the writer and editor of hundreds of online electronics repair guides. Kyle received a BS in Industrial Engineering from Cal Poly, San Luis Obispo. This article has been viewed 7,413 times.
      How helpful is this?
      Co-authors: 3
      Updated: March 3, 2023
      Views: 7,413
      Categories: IPhone
      Thanks to all authors for creating a page that has been read 7,413 times.

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