This article was co-authored by Linda Chau and by How.com.vn staff writer, Kai Hynes. Linda Chau is a Public Relations Specialist and the CEO and Founder of PAAPR Agency (Public Attention And Public Relations). With over a decade of experience, she specializes in strategic planning, brand storytelling, press communication, and reputation management. Linda holds a BA from The University of California, Riverside and has been featured in AdAge, Austin Business Journal, and more.
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If you’re part of a company looking to build a loyal consumer base, it’s crucial to learn how to create long-lasting partnerships with your customers. Long-term loyalty relationships focus on more than just sales: they require you to go above and beyond in showing your customers that you care about them and their individual needs. And while winning over new customers is always important, don’t forget about strengthening the connections you already have, too. Read on for tips on how to go about building long-term loyalty relationships with customers both new and old.
Steps
Expert Q&A
References
- ↑ https://smallbiz.tools/importance-building-customer-relationships/
- ↑ https://smallbiz.tools/importance-building-customer-relationships/
- ↑ https://customerthink.com/8_strategies_for_building_long_term_relationships_with_your_customers/
- ↑ https://www.forbes.com/sites/theyec/2020/08/28/how-to-create-a-loyalty-program-that-strengthens-customer-relationships/?sh=b6a22ce76467
- ↑ https://customerthink.com/8_strategies_for_building_long_term_relationships_with_your_customers/
- ↑ https://smallbiz.tools/importance-building-customer-relationships/
- ↑ https://smallbiz.tools/importance-building-customer-relationships/
- ↑ https://hbr.org/2005/09/building-loyalty-in-business-markets
- ↑ https://www.socialmediatoday.com/social-business/6-ways-social-media-can-help-build-customer-loyalty-infographic
- ↑ https://smallbiz.tools/importance-building-customer-relationships/
- ↑ https://customerthink.com/8_strategies_for_building_long_term_relationships_with_your_customers/
- ↑ https://smallbiz.tools/importance-building-customer-relationships/
- ↑ https://customerthink.com/8_strategies_for_building_long_term_relationships_with_your_customers/
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