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Although being a successful salesperson can sometimes seem impossible, it isn't. It is hard work, and requires determination and a sense of respect for both yourself and the customer.
Steps
Part 1
Part 1 of 3:
Developing specific qualities
Believe in yourself first and foremost. People will look to your guidance when trying to sell something and they want to see that you have faith in your own abilities and exude an aura of trust. Be enthusiastic, positive and pleasant to be around, so that your customers and clients feel buoyed up.- Relax and be cheerful. People will respond well to a relaxed and cheerful mood.
Be knowledgeable. Know what your products are and do plenty of research into the product background and capacities.Advertisement
Speak with authority about your products and services. If you falter, change your attitude, or become easily frustrated, you will appear very fake. Consistency is key.Advertisement
Part 2
Part 2 of 3:
Being persuasive
Understand the importance leadership skills. Look around you for smart people in every direction; you also need to be smart in order to be the best salesperson. If you want to be a smart salesperson, you should be skilled in communicating effectively, listening, having a good attitude and transparency. One very vital skill you should have is the ability to attract your customers by using your other skills.
Become a leader. People naturally respond to confidence, and it has a great impact on a customer's decision. Let's pretend that a salesman rings your doorbell and tries to sell you an expensive product right away - and, worse, you already have one! The salesman did not ask important questions, attempt to understand the customer, or even give you a reason to buy the product. People will see through this and see it as arrogance; this sort of approach will not make sales.Advertisement
Part 3
Part 3 of 3:
Interacting with the customer
Start a conversation and then listen to the customer. The aim of starting a conversation is to engage the person with the kind of questions that will get the person to talk. This presents you with helpful information about what they really want, what they're prepared to spend and how many compromises they will or won't make.
Be your customer's friend, not a salesperson. Just as people respond to confidence, people are put at ease when you treat them politely and with an open, friendly attitude. Convey to them that you are trying to help them, not make money off of them. This helpful attitude goes a long way.
Present the product or services wisely. Start from where the customer stopped by showing clearly how your product will add value to them, addressing what they lack.Advertisement
Community Q&A
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- QuestionHow do I impress a customer?
Community AnswerIf you want to be the best salesperson you should make your customer happy by providing them with any of the product they want, or you can start a home delivery service. Always be friendly, approachable, knowledgeable and helpful. - QuestionHow can I handle angry customers?
Tom De BackerTop AnswererThere are classes and training you can take for this, so ask your HR manager about it. In general, you must always stay polite, diffuse the situation as quickly as possible, and get your manager involved if necessary. Stay calm and polite, follow the company guidelines. - QuestionHow can I be patient when selling things?
Community AnswerSelling things takes time. You can learn to be more patient by thinking about things other than sales when you're feeling frustrated or burnt out. I would also recommend avoiding looking at any clocks or watches -- personally, I find that not focusing on the time makes me more patient and makes the day go by quicker.
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Tips
- Body language and voice tone are both very important. Smile when you greet your prospect! Lean in slightly when you are talking with your prospect.Thanks
- Eye contact is essential.Thanks
- Tell the buyers about the product but keep it simple. Don't confuse your prospect with too many details. You can give more details when they ask you to elaborate.Thanks
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Warnings
- Most of all, keep it simple. Complexity confuses people. Make the most important part of any pitch, the clearest part to comprehend.Thanks
- Be aware that some people won't buy what you have to sell, no matter how hard you try.Thanks
- Some customers may be rude. Accept it, be polite and move on.Thanks
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Reader Success Stories
"I am a sales guy and have been in this industry for the last three years. I often got frustrated when I worked hard, but still, my clients did not buy my services. So it helped me to know that everyone won't buy what you have to sell, no matter how hard you try."..." more
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